Disclaimer & Limitation of Liability

Last updated: July 2026

Nature of the service

Pyppler provides software that helps teams follow up with leads using tools such as personal WhatsApp connections, email, posters, reminders, and pipeline stages. Results depend on your team’s process, message quality, recipient willingness, and third-party networks. We do not guarantee a specific number of conversions, revenue, or reply rates.

No professional advice

Content on pyppler.com (including blog posts, examples, and use-case pages) is for general information. It is not legal, medical, real-estate, education-regulatory, or other professional advice. You remain responsible for complying with laws and industry rules that apply to your business and messaging.

“As available” software

The marketing site and app.pyppler.com are provided on an “as is” and “as available” basis. We aim for reliable uptime and careful engineering, but we do not warrant that the service will be uninterrupted, error-free, or compatible with every device, browser, or messaging provider version.

Third-party channels & gateways

WhatsApp delivery, SMTP email, hosting, and payment gateways are operated by third parties. Outages, policy changes, account restrictions, or rate limits on those services may affect Pyppler features. To the fullest extent permitted by law, we are not liable for losses caused solely by those providers’ acts or omissions.

Customer responsibility

• Accuracy of contacts and consent for follow-up messages.
• Configuration of templates, schedules, and integrations.
• Compliance with our Acceptable Use Policy and provider terms.
• Safeguarding login credentials and admin seats.

Limitation of liability

To the fullest extent permitted under applicable Indian law:

• Pyppler is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost revenue, lost data, or business interruption, even if advised of the possibility.
• Our aggregate liability arising out of or relating to the service for a claim is limited to the fees you paid to us for the Pyppler service in the three (3) months immediately before the claim.
• Nothing in this disclaimer excludes liability that cannot be limited by law (for example, fraud or wilful misconduct where mandatory rules apply).

Indemnity (summary)

You agree to defend and hold Pyppler harmless from claims arising from your content, your messaging, your violation of law or this disclaimer, or your breach of the Terms of Service, except to the extent caused by our proven wilful misconduct.

Governing context

These terms are intended for customers contracting with Pyppler for SaaS access. Disputes are handled under the dispute and governing-law provisions in the Terms of Service. If a court finds part of this page unenforceable, the rest remains in effect.

Contact for legal notices

For legal or liability questions, email info@pyppler.com or use the contact form. For product demos, the same contact page is the right place to start.