Legal
The agreement for using Pyppler follow-up software and the marketing site.
Last updated: July 2026
By accessing pyppler.com or creating / using an account on app.pyppler.com, you agree to these Terms of Service and our Privacy Policy. If you use Pyppler on behalf of a company, you represent that you can bind that company.
Pyppler provides multi-tenant follow-up and engagement software (including people/leads records, nurturing, messaging, and related tools). Features available to you depend on your plan and configuration (including third-party channels such as WhatsApp providers and SMTP).
You are responsible for safeguarding login credentials, inviting only authorised users, and for activity under your company seats. You must keep contact and billing details reasonably accurate.
You retain ownership of people, leads, clients, and related content you upload or create in your company workspace. You grant us a limited licence to host and process that content solely to provide and support the service.
You must follow our Acceptable Use Policy. In short:
Plan limits and pricing appear in-app and on our pricing page. Fees are charged according to the selected plan and payment gateway flow. Unused quotas do not automatically roll over unless we state otherwise in writing. Cancellations and refund requests are described in our Refund & Cancellation Policy.
Integrations (for example WhatsApp delivery or payment gateways) are subject to those providers’ terms. Outages or policy changes at those providers may affect related features.
We aim for reliable uptime but do not guarantee uninterrupted service. We may improve, add, or deprecate features with reasonable notice when practical.
The service is provided on an “as available” basis. See our Disclaimer & Limitation of Liability for the full wording. In summary: to the fullest extent permitted by law, Pyppler is not liable for indirect or consequential losses, or for losses arising from your misuse of messaging channels, incorrect configuration, or third-party provider failures. Our aggregate liability for a claim relating to the service is limited to fees you paid to us for the service in the three months before the claim.
You may stop using the service at any time. We may suspend or terminate access for non-payment, abuse, or material breach of these terms. Upon termination, access to the company workspace ends subject to any retention we are legally required to keep.
Questions: info@pyppler.com or the contact form.
